Information we collect
Contact enquiries may include your name, company, email, WhatsApp number, country, service of interest and message. The diagnostic tool may also collect the procurement context and needs you voluntarily describe.
Privacy at ITLEX
Privacy Policy
This policy explains how ITLEX handles the personal information submitted through this website.
How we use it
We use this information to respond to your enquiry, evaluate the support requested, prepare a preliminary diagnostic recommendation and communicate with you about the matter.
Use of artificial intelligence
When you request a diagnostic recommendation, the information needed to assess your request is processed through Lovable AI Gateway. The result is preliminary general information, not legal advice, and does not create an ITLEX-client relationship.
Storage and access
Submissions are stored in ITLEX's private systems. They are not publicly readable and access is limited to the handling of enquiries and related administrative needs.
Retention
Information is retained only for as long as necessary to address the enquiry, manage the resulting relationship and comply with applicable obligations.
Your choices
You may request access, correction or deletion of your information by contacting ITLEX through the contact page or its official WhatsApp channel. A request may be subject to obligations that require certain records to be preserved.